Privacy Policy

Last Updated: May 2026

At Voices of Remembrance, we understand that the memories, stories, photos, and personal details shared with us are deeply meaningful and emotional. We are committed to treating all information with care, compassion, and respect.

This Privacy Policy explains how information is collected, used, and protected when you use our website and services.

1. Information We Collect

When you place an order, complete a questionnaire, contact us, or use our website, we may collect information including:

Your name and contact information

Your loved one’s name and memorial details

Stories, memories, and written responses

Uploaded photos, videos, or audio files

Payment and billing information

Messages submitted through forms or email

2. How We Use Your Information

We use the information provided to:

Create personalized memorial songs and tribute content

Communicate regarding your order

Deliver completed digital products

Improve our services and customer experience

Share approved promotional content as outlined in our Terms & Conditions

We do not sell your personal information to third parties.

3. Promotional & Marketing Use

By using our services, you acknowledge that portions of completed songs, lyrics, testimonials, memorial stories, audio clips, videos, and submitted images may be used for portfolio, website, social media, advertising, and marketing purposes related to Voices of Remembrance, unless a privacy request is submitted before production begins.

We always aim to present all memorial content with dignity, compassion, and respect.

4. Privacy Requests

Clients who prefer their memorial project remain private may request confidential handling before production begins. We will make reasonable efforts to honor all privacy requests whenever possible.

5. Payment Information

Payments are processed through secure third-party payment providers. Voices of Remembrance does not directly store complete credit card or banking information.

6. Data Security

We take reasonable measures to protect submitted information, files, and digital content. However, no online transmission or storage system can be guaranteed 100% secure.

7. Cookies & Website Analytics

Our website may use cookies, analytics tools, or tracking technologies to improve website performance, understand visitor behavior, and enhance the user experience.

8. Third-Party Services

Our website may contain links, embedded media, payment processors, video hosting platforms, or third-party services that operate under their own privacy policies.

9. Children’s Privacy

Our services are intended for adults and families. We do not knowingly collect personal information from children under 13 years old.

10. Changes to This Policy

This Privacy Policy may be updated periodically without notice. Continued use of our website and services indicates acceptance of any updated terms.

11. Contact

If you have questions regarding this Privacy Policy or how your information is used, please contact us through our website contact form.

Thank you for trusting Voices of Remembrance with your memories, stories, and loved ones’ legacies.

“Every Life Has a Story. Every Story Deserves a Song.”